Chiara Sodano

I have been working in the market research industry for over 20 years. I began my career at GPF Associati (Giampaolo Fabris), where I worked in the Qualitative Field and Face-to-Face Field operations.
Then I spent 15 years at TPKS, where I started as Head of Qualitative Field in the very year the qualitative department was founded. In the last 3 years, I held the position of Associate Director of Operations, overseeing the organization, management, monitoring, and innovation of all production activities: CATI, FTF, Qualitative Field, CAWI, Mystery Shopping, and Coding.
Working in Operations has given me the opportunity to understand the data journey in all its forms. Process quality, efficiency, rigor, critical thinking, innovation, and the continuous pursuit of new ways to collect, analyze, and present data are, in my opinion, essential for conducting meaningful research.
Value, ethics, quality, and expertise remain the foundation, with the awareness that they must constantly evolve to anticipate, support, and guide transformation.

